Help & Support

Quick help for using Casperia Prime both in your viewer and on the web.

Logging In

Add Casperia Prime to your viewer's grid manager using this login URI:

Don't have a viewer yet? See Get a Viewer.

Creating an Account

Sign up for free from the home page. You'll get a full inventory and a home region assigned automatically.

Common Tasks

Manage Your Account

  • Password & email - Change both from My Account.
  • Profile - Update your About text, picks and classifieds from your Profile page.
  • Regions - See regions you own or manage from My Account.

Search, Friends & Regions

  • Search - Find places, events, classifieds, people, groups and land for sale.
  • Friends - Manage your friends list from the Friends page or in-world.
  • Destinations - Browse the Destination Guide for popular and featured places.

Using Search From the Viewer

Your viewer's Search window uses the same categories as the Search page in a normal browser:

  • Places - find regions and parcels by name, description or keyword.
  • Land Sales - find parcels that are set for sale.
  • Events - browse upcoming events; click one to see its details.
  • Classifieds - resident-created ads for stores, clubs and services.
  • People - search for residents by name.
  • Groups - look up groups, then join them in-world.

Troubleshooting

  • A search tab shows no results: that category may simply have nothing listed yet - land only appears once a parcel owner sets it For Sale and enables Show in Search, and events/classifieds only appear once a resident creates one.
  • Pages look cut off in the viewer: try resizing the window, or open the same page in an external browser instead.
  • Password problems: use Forgot Password to reset it, then restart your viewer.

Common Questions

How do I visit other grids?

This grid supports Hypergrid teleporting - use a Hypergrid address in your viewer's map or search to visit another open grid.

I need more help.

Contact us through the Support page.